Upseller - Career Humantek

Upseller

Job Overview

Humantek is looking for an experienced and composed Upseller to manage existing client relationships and identify opportunities for upselling and cross-selling services. This role is ideal for someone who understands account growth, client retention, and revenue expansion.

Key Responsibilities

  • Manage communication with existing clients professionally
  • Identify upselling and cross-selling opportunities across services
  • Build long-term client relationships through proactive account handling
  • Understand client needs and suggest value-adding solutions
  • Follow up on ongoing projects and growth opportunities
  • Work closely with internal teams to support client satisfaction
  • Contribute toward account growth and revenue targets

Requirements

  • Experience in upselling, account management, or client relationship roles
  • Strong communication and negotiation skills
  • Strategic mindset with a focus on revenue growth
  • Ability to stay composed under pressure
  • Strong follow-up discipline and client retention approach
  • Understanding of service-based sales is preferred

What We Offer

Annual Leaves
Special Leaves
Medical Facility
Attendance Allowance
Flexible Working Hours
Appreciation Awards
Achievement Rewards & Bonuses
Corporate and Fun Events
EOBI