Senior IT Specialist

Job Overview

Shift Timing: 9:00 AM – 6:00 PM (Flexible Hours) | Monday – Saturday/Friday

We are looking for an experienced Senior IT Specialist to manage and maintain the company’s entire IT infrastructure, including networking, servers, hardware, and end-user support. The ideal candidate will be hands-on with MikroTik devices, CCTV systems, structured cabling, and day-to-day troubleshooting, while ensuring smooth and secure IT operations across the organization.

Key Responsibilities

• Manage and maintain the company’s IT infrastructure and systems.
• Monitor server, network, and storage performance.
• Manage MikroTik networking devices and internet connectivity.
• Handle CCTV camera setup, maintenance, and troubleshooting.
• Install, configure, and deploy new software, hardware, and IT equipment.
• Perform regular PC and laptop maintenance and system health checks.
• Troubleshoot hardware, software, and network-related issues.
• Provide technical support to employees across different departments.
• Ensure data security, backups, and smooth day-to-day IT operations.
• Assist in IT planning, upgrades, and implementation of new technologies.
• Support outdoor training sessions and handle technical arrangements when required.
• Coordinate with vendors for repairs, procurement, and maintenance.
• Maintain proper cable management and structured office cabling.
• Assist in configuration and maintenance of web servers, domains, and hosting-related services.
• Keep IT documentation, asset records, and system configurations up to date.
• Stay updated with emerging technologies and industry best practices.

Requirements

• Basic knowledge of MikroTik router configuration and management.
• Basic knowledge of internal office servers, including user management, file sharing, and storage systems.
• Basic understanding of computer hardware, installation, troubleshooting, upgrades, and maintenance.
• Good understanding of networking concepts (LAN/WAN, TCP/IP, DNS, DHCP, VLANs, etc.).
• Familiarity with firewall implementation and basic network security practices.
• Basic knowledge of structured cabling and cable management.
• Knowledge of Windows operating systems and Microsoft Office applications.
• Strong troubleshooting and problem-solving skills.
• Good communication and vendor coordination skills.

Preferred Qualifications

• Prior experience in a Senior IT Specialist or similar IT support role.
• Relevant certifications (MikroTik MTCNA, CompTIA Network+, or similar) are a plus.
• Experience with CCTV/DVR systems and vendor management.